Privacy Policy

Privacy Policy

Introduction

Welcome to https://luxury-car-collision-repair.collision-talk.com! We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transparency and Accountabilty Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy is applicable to all aspects of our online presence, including but not limited to:

  1. Our official website at https://luxury-car-collision-repair.collision-talk.com.
  2. Any mobile applications or services provided by us.
  3. Services accessed through our platform that are linked to this Privacy Policy.

Please note that this policy does not extend to third-party platforms, applications, or services you access through links on our website, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy describes the practices related to:

  1. Using our applications and services as an authorized user.
  2. Visiting our websites associated with this Privacy Statement.
  3. Communicating with us via newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to provide and improve our services. The types of information we gather include:

  1. Account Information: This includes user names, passwords, and account settings.
  2. Payment Information: Details related to your payment methods for purchasing our services.
  3. Financial Information: Transaction records, billing addresses, and financial data required for processing payments.
  4. Purchase Information: Products or services you have bought from us, including quantities and purchase dates.
  5. Mobile Device Identifiers: Unique device identifiers and IP addresses to recognize your device and provide personalized experiences.
  6. Location Data: Information about your geographical location when you interact with our services.
  7. Feedback: Reviews, comments, or suggestions you share with us to enhance our offerings.
  8. Social Media Information: Data from social media platforms when you choose to connect your accounts with us.
  9. Product Information: Details about products you have shown interest in or purchased, including preferences and customization choices.

We collect this data through various methods: user input forms, account settings, transactions, device settings, analytics tools, and third-party service providers.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

  1. Strictly Necessary Cookies: These ensure basic functions like login, navigation, and page rendering.
  2. Preference Cookies: Customizing your preferences, such as language settings or display options.
  3. Analytics Cookies: Tracking user behavior to improve our services and content, but do not personally identify individuals.

Users have the option to control non-essential cookies through our Cookie Manager.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes outlined in this policy or as required by law. Once the data is no longer needed, we delete or anonymize it securely.

Security Measures

To protect your personal information:

  1. We implement robust security measures, including encrypted communication channels and secure third-party processing partners.
  2. Our systems are regularly updated with the latest security patches to prevent unauthorized access.
  3. Access to your data is restricted to authorized personnel who need it to perform their job functions.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately using the details provided below.

Your Rights (Geographical Location Dependent)

Depending on where you reside, you may have certain rights regarding your personal data:

  • Access and Rectification: The right to request access to and correction of your personal data.
  • Erasure and Restriction: In certain cases, the right to request deletion or restriction of processing of your data.
  • Data Portability: The ability to obtain a copy of your data in a structured, commonly used format.
  • Objection and Non-Discrimination: Objection to processing based on legitimate interests or grounds related to your specific situation, without negative consequences.
  • Privacy Appeals/Complaints: The right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights or for data-related inquiries, please contact our Privacy Team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any privacy-related matters or inquiries:

We value your trust in our company, and we are committed to handling your personal data with utmost care and transparency.